Knowledgebase

Summary

The DNS Zone Editor in your account allows you to modify your DNS records.

Access The DNS Zone Editor

Management of your records is done through the DNS Zone Editor. Once you have logged in to your AdaTech Plesk account, the following steps will show you how to access the editor:

1. Click the Domains tab.
   
   • For Legacy Accounts, the Domains option will appear in the sub-menu at the top of the screen.
   • Bluerock Account users will see the Domains tab on the left-hand side menu.
2. Click the Zone Editor from the sub-menu.

Modify an existing DNS Record

Once you have accessed the DNS Zone Editor these steps will explain how to change an existing record. If you need assistance with the DNS Records see DNS Record Definitions for more information.

1. Select the domain you're modifying from the drop-down box.
2. Under Zone File Records find the record you wish to modify.
3. Click the Edit button.
4. Enter any changes you wish to make.
5. Click Save.

Add a new record

Once you have accessed the DNS Zone Editor these steps will explain how to add a new record.

1. Scroll down to the heading named Add DNS Record.
2. In the Host Record field, enter the desired record name.
3. Leave the TTL field at it's default setting.
4. Select the proper entry type for your application, from the drop-down labeled Type.
5. In the Points To field, enter the address that the record should resolve to.
6. Other fields may appear depending on the type of record you are creating.
7. Click on the Add Record button to create the record.

Delete a Record

Once you have accessed the DNS Zone Editor these steps will explain how to delete an existing record.

1. Select the domain you're modifying from the drop-down box.
2. Under Zone File Records find the record you wish to modify.
3. Click the Delete button next to the record.

Other Notes

DNS Record changes usually take a few hours due to propagation.

For the DNS Records you make here to work you must use our name servers. See Name Servers for more information.

Our environment does not support Reverse DNS Lookups. This means that a Reverse DNS Lookup will not resolve to the domain name, but instead to the server that the hosting account is on.

We do have TXT entries and PTR entries to help with SPF records when sending email. This shows the email was legitimately sent from a AdaTech server, where the domain will be listed if a Reverse DNS Lookup is done.